Refund Policy

Last updated: August 18, 2025

This policy outlines the terms for refunds on The Data Clouds services.

Important Notice

By subscribing to The Data Clouds platform, you agree to this Refund Policy. If you do not agree, please do not use our services.

1. General Policy

All fees for our services are non-refundable except as required by law or as specifically stated in this policy. We do not provide refunds for partially used subscription periods.

2. Subscription Fees

Subscription fees are billed in advance on a monthly or annual basis. You may cancel your subscription at any time, but you will not receive a refund for the current billing period. Your subscription will remain active until the end of the current billing period.

3. Exceptions

We may consider refunds on a case-by-case basis in the following circumstances:

  • If our services are unavailable or unusable for an extended period due to a fault on our part.
  • If you have been billed due to a technical error.
4. How to Request a Refund

To request a refund, please contact our support team at [email protected] with the details of your request. We will review your request and respond within 7-10 business days.

5. Changes to Refund Policy

We reserve the right to modify this Refund Policy at any time. We will notify users of material changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the new policy.

6. Contact Information

If you have questions about this Refund Policy, please contact us at:

The Data Clouds, Inc.

Email: [email protected]